Hometown Pharmacy & Compounding Center

I had an awesome service there. The people were nice respectful and helpful. Had some issue with my prescription and the manager Abhi Patel solve the issue fast for me and explained everything. I recommend this place for the great service since not all managers in others store or come and help customers out.

I am delighted to share my experience with Hometown pharmacy, which has consistently provided outstanding service and care. The heart of this exceptional service is our dedicated pharmacist, Val. Her professionalism, expertise, and genuine concern for the well-being of her customers set this pharmacy apart as a beacon of healthcare in our community. Highly recommend this pharmacy!!

This pharmacy is my go to pharmacy. All the employees working there are amazing and always ready to help. The Pharmacy Manager Abhi Patel is the best. He always helps me get my prescriptions filled in on time. The pharmacy is clean and tidy. This pharmacy is highly recommended.

THE RUDENESS AND UNPROFESSIONALISM OVER THE PHONE WAS SO DISGUSTING. I had asked questions to the lady on the phone (I tried everything I could to understand her correctly the first time) But she insisted on being rude and unhelpful. I asked her to repeat what she said at the end of the conversation and she very clearly said “oh my god” and continued to stay silent even after I said hello to make sure it wasn’t disconnected (I heard people and things happening on the phone it was not disconnected) I also told her that I’m sorry for being a pain in the butt and have a good day and which the response ofc was nothing… silence… Its kinda serious when you have medication you have to take and u get absolutely no where and disrespected. I’m truly sad about this because I recommended this place to all my local friends because the environment in there which has been ruined today. Save urself from the hassle and just go to the CVS.

Love the convenience.Dont like the app so much. There should be an easier way to control your refills.

Doctor had no problem placing the oder. The price was so far less than what was shown for CVS etc. that I thought it was a mistake. I was informed that the RX would be shipped within 3 days, it was shipped the next day. I received a text that the package was out for delivery (a 3 hour window), then a text the the driver was nearing .y address. This was really extradinary service!!!!

Always shipped fast and one time and organize too work well as time work .

Hello do not come here there are many more different pharmacies to go to. The customer service is horrible. They take too long to answer calls!! very uncoordinated. Very rude employees. Manager is never helpful and always seems to rush and hang up the call.

Quite possibly the worst pharmacy to go to. I get a monthly prescription from them bc I can’t use a CVS or a regular store for my script/meds, have been using them for 3 years bc that’s where my dr sends the script. They’ve always given me issues with my orders here and there but the last 6-12 months have been unbearable with them. None of their employees, other than maybe 2-3, have the ability to perform simple tasks like processing a shipment or giving correct information. I’m so fed up with fighting with them every month, I called my doctor to change specialty pharmacies.

Wonderful pharmacy and staff! This pharmacy even has compounding and delivery services available. A very comprehensive pharmacy with friendly and knowledgeable staff. 5/5!

The customer service was beyond unacceptable, very rude and non helpful. Proceeded to ask for the manager who was also no help and who I felt was just trying to get me out his face.

I had to call n try to speak with the manager due to my compound being in the pharmacy for more over than a week. And when i get the chance to talk to him, he was not very helpful saying it is still not able for me to pick it up.

The manager Abhi Patel helped so good with my questions. Never when to a pharmacy and been assisted and help with my questions. Thank you!!!!

Great pharmacy. Order arrived on time. Staff was a pleasure to work with!!

Friendliest workers and extremely helpful in getting customers their medications filled!!

My wife, Dianne, and I were customers of a very large, very popular corporate pharmacy, but for a matter of discretion, Ill only use their initials: CVS...To reach a pharmacist, it would often take at least 10 minutes, if- if- I could get through via their automated system. It kept cutting-out, and I kept getting a very unnerving number of Sorry! Every time I called back, I ran into the same road block...Recently, CVS gave me the option of updating their app, which I did. Although it loaded quickly, I was no longer a customer, just my wife, so I couldnt check on my Rxs...Their updated app indicated my wife had a Rx that was ready for pick up or delivery. The next day when I went to order it, it was no longer in the app...So, I finally reached the pharmacist who told me it was ordered on 12/25/23, but neither picked up nor delivered, so it went back into inventory, and I needed to contact Diannes doctor so he could re-prescribe. When I called the doctor, my wife needed an appointment to make the pharmacy change. That seemed odd, but thats his policy...Long-story-short, which is only said when a storys already too long, I contacted Hometown Pharmacy and in literally a matter of minutes, Mr. Mustafa (spelling) and his team had all my dilemmas resolved. I was on the phone for countless hours with anyone I could reach at (800) SHOP-CVS, and no one could help me.......And check this out, not only does Hometown Phamacy have free delivery (CVS does not), but their prices are less. One would think that a high-volume corporation would have lower prices...The bottom line is very simple. If you need a pharmacy who cares, Hometown is a must. ...And when you call them, someone will answer the phone and politely- and knowledgeably-help you...Respectfully submitted,Barry Goldberg

The best regular and compounding pharmacy that I have worked with in my 30 years of practicing.

I enjoy talking to Abby cause he very nice and helpful and knows what hes doing

All of the staff moves quickly and efficiently to assist you. They are also extremely welcoming and friendly. I spoke with a woman by the name of Myesha on the phone and she was very helpful and pleasant!

Couldnt be home to accept pkg so dispatch contacted driver to have him put it in my mailbox as or was my inhaler that I needed ASAP!

Never would I have thought to make a review about a pharmacy!, but the experience Ahmad gave was truly one of a kind. Very warm friendly and caring personality! Went above and beyong and made me feel at ease in a new place. I would totally recommend this pharmacy for your local needs

We have been using Hometown Pharmacy for all prescriptions and compounds for 18 years. We trust them completely. We have always been very happy with their service.

Great experience, staff was very friendly and I was in and out

Really the best and most reliable pharmacy around. Used to use them when I lived in town because I always had problems at big chain pharmacies but after I moved I changed to a local cvs for convenience (it was 2 minutes down the road from me) and it has been a head ache ever since. I just switched back to hometown and it was the best decision I ever made. Thank you hometown!!!

I was unable to pick my prescribed medication for 2 days and to my surpriseOn day 3 it was delivered to my home without requesting delivery. In addition my cost was $0.00 True professional and thoughtful pharmacy personnel.

I had a prescription sent here for a pet. It needed to be compounded so my vet sent it here. He said they would call me when it was ready. They never called me so I called them. The woman who answers the phone was very rude and nasty. They had the prescription for 24 hours and still never started it. She told me it might be ready at the end of the day. I was panicked because my pet was sick and needed her medication. When I picked it up, the same woman who answered the phone was at the front desk. She was even more terrible to me in person. I tried to ask her a question about the medication. She rolled her eyes at me acted like I was waisting her time. Finally when I got the medication home and looked at it, you could see chunks of pills in the liquid that looked like they smashed one pill and threw in an ounce of juice. The pieces were all different sizes. Theres no way she could receive the same dose every time. I was afraid to give it to her, she could have been overdosed! It cost $45 to get a compounded prescription here and it wasn’t even mixed properly. This is a poor compounding pharmacy. Overpriced, rude and too lazy to properly mix up medication. Don’t go here.

Best pharmacy and delivery service ever!

I have been getting my prescriptions from Hometown pharmacy for the past two years. Started off great without any problems. I don’t know what happened but the service has declined. Today was the final straw. My doctor sent in a prescription that needed to be delivered today. I called to find out if it was on its way since they closed at 4pm. First they said it was delivered , then they told me that there were 2 profiles for me and that particular medicine didn’t go out and they would deliver it Monday. I told them it needed to be delivered today and had to send my son who had to borrow a car to pick it up! This medication I absolutely needed today and they offered nothing. My son went in an told them off because without this prescription I could have needed up in the hospital. I will never go back again!

They send reminder for my medicine refills and deliver it to me on time.

Everyone at home town goes way and beyond for all of us as of customers. I can’t express enough how they are always there for me, thank you 🙏 to all of you

I really appreciated Mannans (in the Compounding Pharmacy) perseverance and diligence in following up w/me. I couldnt find my RX which was delivered and he tracked it and patiently called me several times trying to help me find it. I was quite upset and he remained calm and focused.

Highly recommend. Amazing customer service. I needed a medication refilled without a prescription. Tech made calls to on line pharmacy and to doctor to help me out. Went way above and beyond. Same day I was also looking at greeting cards and they asked if I needed help finding a card. I don’t experience assistance like this much anymore. They are a rare gem.

After using Hometown Pharmacy for ten years, I have only had positive experiences. The staff is friendly and accommodating. The pharmacist are knowledgeable and go out of their way to ensure you have the medication you need . I am always impressed by their customer service. Like “Cheers”, “Everyone knows your name”. I am fortunate to have such a pharmacy.

Ive been using the Hometown Pharmacy for many, many years. Everyone goes above and beyond to make sure you get the best service possible. Nancy and the team work well together and make sure you leave with what you need even if they have to call your doctors office on the spot. It can get quite messy when you have several family members who take 6-7 prescriptions each and they make it very easy to have everything filled.Thank you for your great customer service!!!!

This is my first time the experience was excellent and greatly appreciated. Thank you for all you do. Have a great day.

I love being able to get my medications so easily. The free delivery service makes it simple and convenient to get exactly what I need, especially when I’m not feeling well and during the colder months! The staff also makes you feel extremely comfortable, as they are not only very friendly but highly knowledgeable. Great service!

Lady at the front desk was extremely rude, gave me attitude for no reason when i was being nothing but nice and compliant. ruined my day, but the actual nurse who administered the shot saved my day. he was very friendly and we had a nice conversation. He’s the only reason i’m giving it two stars instead of 1.

Absolutely great. I drive a long way to get there but its worth it. Small town pharmacy service, dedication, and inventory that make the corporate chain pharmacies look like chumps.

Im first timer with this pharmacy and everything was great to texts notifications to delivery. Thank you.

Friendly staff, helpful always!

Rude, slow and expensive! The girl who runs the cash register and answers the phone is nasty and rude. I called to see if a prescription was ready that was called in two days before. The nasty girl who answers the phone said they didn’t even start it yet. When I tried to ask her a question about my prescription she acted like I was bothering her. I won’t be going back here again.

Do not give them yours credit-card to store. I was hacked AND robbed from by the delivery service theyre use. The owners is rude and inflexible. Aferr using them for YEARS I moved to my business in June 2022. WORST SERVICE EVER.

Best place to go particularly vaccinations!Best care! Just walk in and you are taken care of very well!I’m so glad they are so close to where I live!Very thorough in all they provide to the public!

Nancy and the team are beyond amazing! They always fill our prescriptions ahead of time with never an error or issue. Most of my family has switched over to them. They are accommodating to fill our scripts so we dont have to wait long or come back later. Thank you to everyone at the Medicine Shoppe.

The friendliest pharmacy ever. They helped me get my vaccine and were really helpful and willing to move around my schedule. This would be my number 1 pharmacy if i lived closer. They act how pharmacies should act. Thank you so much.

Went to this pharmacy after going on line and a big pop up says “COVID BOOSTER ANY TIME”. When I got there at 10:40 I was unpleasantly greeted by Annie. Crack a smile lady! Rude. A lot of people go into pharmacies because they’re sick. They need a smile. Not bitterness.Then I was told shots not until 11:00. Even after the website says anytime.There were a lot of people sitting around waiting by 11:15. So shots weren’t even started until11:30. People just standing around in the waiting room getting shots. Literally standing.Then an older woman walked in and needed her prescription because she said they sent her the wrong one.It’s always nice to support small and local businesses but they need to earn peoples business too.Maybe Ann or Annie as she called herself was having a bad day but I think that’s how she is.

I have never in my life had such an excellent experience regarding pets medication. These guys ) Hometown calls you when the medication is ready, they fill it immediately, AND they FedEx it for free. Today, when we had run out of cough medicine for my two dogs, a team member appeared at my door with the medication. I live in Vernon. They are in Bloomingdale. Perfect business.

By far the best Pharmacy ive ever been to. They try very hard to get you the best possible price using coupons or any means necessary. Wallgreens wanted $370 for something Hometown Pharmacy got me for $35. Super friendly staff and quick service with a smile. 10/10.

I have had nothing but great experiences with this pharmacy. They always go out of their way to find me the best price on prescriptions as I have no insurance coverage. The staff is very friendly, helpful and polite. I highly recommend this pharmacy.

Always attentive!! Great Staff. Seem to always have what I need too. Wish they were closer but the mail has been a blessing.

You wont find another pharmacy like hometown.

I had to call cvs, walgreens, tabeek medical supply and finally Walmart who gave me their number. They were the only business who would take my insurance for a nebulizer for a sick child. I know who to call the first time next time I need something for my child in case. Excellent customer service with the hometown feel to the store.

If you could only chose 1 mom and pop independent store to support- let it be your pharmacy. The entire team here is compassionate and professional and very informative and supportive. 100:1 better than anything I’ve ever had to deal with at the big box drugstore chains. If youre a local- They even make home deliveries! Klever is the best and has helped my family get what they need on time. Great team! And thank you! ~ Joe

For the past six or seven times the pharmacy has been messing up with my mother and not filling prescriptions or delivering them on time. It’s supposed to be auto but it’s like she has to call and pester them to do it.

I have been using Hometown for 3 years. I absolutely love them. Each staff member is friendly and polite. They get me wonderful discounts on my medications and I have a lot.

I havent had any issues with them...receiving orders from my Drs & shipping it to me in a timely manner.

My dog was sick and needed certain medications that I couldnt find anywhere else and they were able to compound a medication for me and also gave me options as far as cost. They are really awesome also not to mention I do recommend them to anyone including pts that come in looking for a great pharmacy.

I was able to confirm my order with hep from the pharmacy and their delivery was fast.

Amazing staff, would not work with any other pharmacy.

This is one of the best pharmacies around very nice people and help you out as much as they possibly can

Nancy and the team are so wonderful to deal with.They provide above and beyond service for our community. Whenever given a choice in where to go for medical supplies or medications, including compounding. I prefer to go there.G

This pharmacy is wonderful to work with❗

You guys always take wonderful care of my family - including the pets meds! 🐈🐈 Friendly, caring people that make this community great! Highly recommend! ❤️

Would highly recommend this pharmacy to others. Quick, efficient, affordable and gets medication right to my doorstep.

Have been using this pharmacy since before they bought the place. They are wonderful to my husband and I..

Very easy

This is not our local pharmacy but a sister pharmacy who have been incredibly helpful in filling a prescription for us. They have been patient and kind.

I got my COVID booster here staff was very quick to get all information say in chair got my booster very quickly had no pain the next day she said to exercise my arm tonite to help with pain tomorrow which is very true I forgot I even had the shot thank you zhometown Pharmacy

I have had nothing but great experiences with this pharmacy. Great pricing for compounds and the staff is very friendly, helpful and polite. I highly recommend this pharmacy

Wonderful place: the service is great. Very helpful. We’re staying with Home Town!

Extremely unreliable, unprofessional, consistently making mistakes with shipping and generally no regard for their patients health.

Amazing staff and the delivery was fast. Thanks

They are great! They have all my medicines in stock!

Everyone that works at this pharmacy are extremely helpful and always go an extra step to make sure everything is being taken care of.Thank you

Great pharmacy. Staff is always courteous, helpful and efficient.

Always courteous and helpful. I wouldnt go to any other pharmacy.

Great service and quick delivery really impressive

What a dantastic pharmacy! Organized, patient and prepared with responses! So glad we came here for our Covid booster!!!

There is a short wait and the nurse that gave me the shot was very informative and kind.

Always a pleasure to do business with this company.

Great pharmacy, they care about you and your health.

I love the workers so much,they are cooperative and very kind supporting people.

They tried real hard to get us our medication..during this past snow ! Thank you!! And got our phone # wrong 5 times.. but thank you for trying

Very one is very helpful and the RX staff very knowledgeable. Plenty of advice.

Hometown Pharmacy is the best. I get all my shots here!

On time, friendly and fast service

These people are always on the ball.Trustworthy Pharmacy for sure.

Cool. Finally became 21 st century in technology. Thank you.

Always on point.Thank you!

This is a great pharmacy. I use it for everything.

Always a pleasant experience.

Excellent command of medicines and viable medically appropriate alternatives.

Best Service and very thorough.

Staff is helpful, nice, & accommodating!

Thank you!

I LOVE WORKING HERE!!! EVERYBODY IS GREAT. NEVER MISS A DAY!!!!!

Great and professional service!

Great staff, minimal wait everytime

Very helpful and professional staff!

Good personal and professional service!

Great, speedy service!!

Always super friendly and helpful staff

Very rude, untimely, and unprofessional

Excellent service!!!!!

Quick delivery and amazing customer service!

Great staff

Very helpful staff

This is a pharmacy I can always count on!

The best Pharmacy ever!

Fantastic

Always professional & friendly.

Delivery driver was helpful and on time

Efficient and helpful

Fast and friendly service.

Good service

Excellent

Great service!

Great place.

Best pharmacy ever!

Great

The Best Pharmacy!!

Excellent service

The best!!

Great service

Excellent

Great service

AlwYs nice and helpful

They attended to me immediately